“We have engaged Alliance Medinet to be our medical benefit outsourcing partners since 2014. Till date, we have good working rapport. We appreciate and recognize their good service standard, in attending to our employees’ queries promptly and extend flexibility in accommodating to our requests when needed. We hope and have confidence this cordial partnership will continue and grow in strength. We do like to extend our best wishes for their thrive for service excellence and venture into new creative solutions in their area of expertise. “
“We are glad to work in partnership with Alliance Healthcare who have supported us very well in managing employees’ health matters. We are delighted with their responsiveness and good customer service approach. Alliance Healthcare keeps in touch with industry challenges and is also innovative in their approach and uses technology for continual improvement.”
“Alliance Healthcare has been our appointed medical care partner for over 5 years and the overall experience has been excellent. Aside from the extensive panel of clinics they have across Singapore, their customer service quality level is just as high. This is largely thanks to the great account management from the team.
Importantly for us, it is the value added service that Alliance has been providing – such as analytics for our analysis, accessibility to clinic via their mobile app to name a few. What sets Alliance Healthcare apart is their ability to understand the needs of their customers and delivering on those needs.”
“We have started working with Alliance Healthcare for outpatient medical services since Sept 2015. The team is professional, prompt and supportive during the initial set-up of this employee benefit including the administration of the cards at a short span of time. We were also able to get timely periodic reports on the medical services provided by the appointed panel and even customised reports that the management have requested from time to time.”
“I would like to express my delight and pleasure in my past 5 years of partnership with Alliance, specifically, the account management team.
The team had been invited to partner my HR team in the launch of a HR Initiative, Total Rewards early this year. They spent their time with my team at the several sites throughout the roadshow for a total of 5 days. They avail themselves to answer all the queries and render support to our employees with broad smiling faces all the time.
I found the team to be very reliable, diligent, and approachable professionals.
Thumbs up to the team at Alliance!”
“We are satisfied with the service standard and support provided by the team at Alliance Healthcare over the years. Alliance Healthcare have supported our group of companies well and took prompt actions in resolving issues as and when they arose. We hope to continue to strengthen our partnership in many more years to come.”